Any personal information provided or to be gathered by this website is controlled by Garthwest Ltd.
What information do we collect and how do we use it?
We may collect your name, company (if applicable), address, telephone number, fax number and email address. This is to aid access to parts of our website, such as requesting information on our products and services or navigating the support pages.
We may also use the information we collect to contact you in direct response to specific products or services you have requested, for example, information on a product requiring technical assistance.
Where appropriate, we may send you automated emails, but only when it is specifically required to provide you with a service you have requested. An example of this may be to email important technical information or licensing information when you download a file form our support section.
We will not use your information for any other purposes. If we change this policy we will ask you to opt-in first.
How does Garthwest protect customer information?
As required by the UK Data Protection Legislation,we follow strict security procedures in the storage and disclosure of information, which you have given to us, to prevent unauthorised access. Our security procedure mean that we occasionally request proof of identity before we are able to disclose sensitive information to you.
What about ‘cookies’?
Will Garthwest disclose the information it collects to third parties?
Garthwest does not sell, trade or rent your personal information to others, however, we may forward your information to one of our resellers if you have asked us to do so and then only in connection with their products and services you have requested. In future we may choose to change this policy and share your information with trusted third parties. We will ask you to opt-in if we use your information in this way.
We may employ other companies or individuals to perform functions on or behalf. Examples include sending postal mail and emails, removing repetitive information from customer lists, analysing data and providing customer services. Such companies and individuals will have access to personal information needed to perform these functions, but may not use it for any other purposes and are required to process the data in accordance with the UK’s Data Protection legislation.
We may disclose your personal information to law enforcement agencies as requested by the Regulation of Investigatory Powers Act 2000.